Anatomical Models

Information

  About Us
  Contact Info
  Ordering from Us
  FAQ
    Terms of Sale
    Shipping Charges
    Return Policy

 

Shipping
General
    
Orders received before 10AM Monday through Friday generally ship the same day.  Orders received after 10AM are generally shipped the next day.  Delays can be caused by items being temporarily out-of-stock.  We will notify you of any delay exceeding 2 weeks.  Please be sure to include a phone number and an email address to ensure proper customer service and prompt delivery

Domestic Shipping:

    Orders for posters and charts are sent by U.S. mail.  There is flat shipping and handling charge of $5.95, regardless of how many are orders.

    All other merchandise is shipped by U.P.S.  Please not that that U.P.S. will not ship to a post office box or APO address.  Most orders are delivered in 3-4 days, but we ask that you allow 7 before contacting us.

Express and Rush Orders:
   Please call our customer service line at 1-800-540-4309 between 9 AM and 4 PM EST Monday-Friday, for quotes and availability.  

Overseas Shipping:
All overseas shipments are at the sole risk of the customer.

    (1)  AIR via UPS or Fed/Ex.  Allow 2-4 days for arrival.  Overseas shipping by air is very expensive and UPS / Fed Ex charges are high.  Computing these charges is a major task that takes into account size and weight of package, type of service, destination country and other factors.  Generally their charge will be at least $50.00 for even a small package.  Lager packages cost a lot more, so if you are considering this option, then order all you can at one time.  The Shipping Companies guarantee delivery.  In the event of non-delivery, your recourse is file a claim with them. 
    (2) SURFACE / SHIP  This is far less expensive than air but takes more time as mail is carried across the ocean in ship cargo containers.  The United States Postal Service will delivery your order to the post office of the address country.  At that point, it is out of their hands.  Delays can be caused by customs procedures and incorrect shipping addresses.  Such shipments cannot be insured and we will make such shipments only at the sole risk of the customer.  Please include a phone number and an email address to ensure proper customer service and prompt delivery.  


Estimated Charges
   
Shipping Charges are computed using complex formulas that take into delivery agent, speed of delivery, size of package and weight.  In most cases the charges roughly correspond to the size of the purchase.  This let us establish the estimated charges cited below.  They are only an estimate.  You will be billed for the the actual shipping charge, whatever it is. 

Estimated Shipping Charges

Shipping Country $20.00-
$29.99
$30.00-
$49.99
$50.00$-
89.99
$90.00-
$149.99
Over
$150.00
United States UPS $6.95 $9.95 $14.95 $19.50 $24.95
Canada UPS $13.95 $15.95 $18.95 $21.95 $26.50
Other Countries - Air Mail $34.95 $44.95 $54.95 $65.95 $95.95
Other Countries - Surface $27.95 $29.95 $32.95 $42.95 $52.95
x x

Need Help?
Our friendly customer service folks are
available 9:00 AM - 4:00 PM EST, workdays. 
Call Toll-Free
(855) 333-6499

About Us | Contact Us | Ordering from Us| FAQ
 
This website is owned and operated
 by Feenixx / Estroz.net